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So, I have a Blackberry Tour and a Macbook Pro. On the surface, this pairing seems normal enough...unless you try to back-up, integrate or use both together in any way whatsoever. Apparently, RIM, Blackberry's parent company, doesn't think too much of (or about) its Mac customers. Not only do we get a watered-down version of Blackberry's Desktop Manager, but the features that are included, haphazardly work. Case in point, I tried to update my software through the Desktop Manager and encountered...
I tried taking the battery out and reload it...nothing. Tried to reconnect my blackberry to my computer and my Mac didn't even recognize it. That inconspicuously small icon basically means that your Blackberry no longer has an Operating System (OS) installed. Which in layman's terms means..."Yo blackberry don't work no mo'."
So, after a good deal of pointed expletives, overcoming numerous temptations to call blackberry and tell them where to stick their stoopid Mac Desktop Manager and then some frantic "googling" I found a fix...and since many of you are cursed with this dynamically flimsy, technology duo, as well, I thought I'd post the solution in case you ran into the same problem with your Blackberry.
Here are the steps to recover and upload your new OS:
-Start Blackberry Desktop Manager
-In the Window Menu open the log window
-Connect your cable to your Blackberry first and then connect to the other end to your mac
-Now you should see some log lines starting to appear until they repeat showing "Throwing Unsupported Device....." It will loop about 20 to 25 times, then, the Desktop Manager will recognize that it needs to upload the OS on the device and suddenly you will get the window to choose which OS to load. Make sure the battery is in the blackberry otherwise it won't be able to recognize the device PIN.
Be warned, I still lost all my downloaded apps, as well as, my notes, tasks and password keeper. Serves me right, I guess when it comes to storing infomation, my smartphone ain't so smart, after all. It seems Einstein was right again: intelliegence and memory aren't causally related (Albert was a notoriously bad speller, even held back in school because of it.)
